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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Complaint Letter Assignment

Complaint Letter Assignment

Q Here are the details for this assignment: Complaint letter assignment 2022.pdf Download Complaint letter assignment 2022.pdf This page is in the form of a Discussion Board because that is the easiest way for you to see and respond to each other's work. On Saturday morning after the due date/time, I will assign partners, and you will respond to each other’s complaint letters. If you don’t submit the complaint letter on time, you won’t get assigned a partner. If you submit late, contact me, and I will assign you a letter to respond to. To submit, click Reply to this main post and attach your letter (ideally as a PDF). DO NOT, however, click the Attach/paperclip option below the response text box--that will make your partner and I have to download your document to view it. Instead, in the toolbar above the response textbox, click on the Documents icon (looks like a piece of paper with writing on it; to the right of the icon with the play button and music notes) and follow the directions--this will allow your partner and I to view your document within Canvas. I will grade these letters in sets (complaint and response at the same time), so that I can evaluate the appropriateness of the response and make sure names and addresses are accurate. The due date below is for the Complaint Letter. The points are for both letters. You will return to this Discussion Board to submit your Response Letter next week.

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Dear Mr. Delvasto: My daughter and I were guests at your property from January 2 to January 4 of this year while visiting the University of Texas at Austin. A large part of the reason we chose to stay at this location was the advertised shuttle service from Austin-Bergstrom International Airport to the hotel. Unfortunately, when we landed in Austin and called the hotel, we were informed by the hotel staff that the shuttle service had been discontinued, although the website still listed shuttle service as one of the amenities. We were obliged to Uber to and from the airport at an additional expense we were not expecting.